Ordering Information
WE DO NOT ACCEPT ORDERS FROM AMAZON RETAILERS!
General Requirements
- Provide a valid tax ID
- Create an account and provide your business details
- Wholesale pricing will be visible only after account approval.
- Our minimum order requirement is $200.
- Orders must be placed through the website.
- Shipping is by UPS ground unless otherwise requested.
- Terms for new accounts are MasterCard or Visa. Net 30 terms are available after first order with a credit check.
- Please allow 1-2 weeks for approval.
- Familiarize yourself with the return and refund policy for wholesale purchases.
Payments
- Credit Cards (CC): We do not take your credit card information online at this time, but instead use an offline payment processor.
- If you are a new customer, we will contact you to obtain your cc info.
- If you are an existing customer, we can re-use the cc we have on file for you, or you can indicate that you want to use another card.
- Your credit card will not be charged until we have received your order and the shipping cost has been determined.
- Terms (Net 30): Only customers that have been pre-approved to pay via the Terms option will have their orders processed. Contact us to find out more.
- Cash On Delivery (COD): Only customers that have been pre-approved to pay via the COD option will have their orders processed. Contact us to find out more.
Refund and Return Policies
- Any claims for defective or damaged products must be reported within 7 days of receipt.
- Any discrepancies in order quantity or product issues must be reported within 7 days of receipt.
- Supporting evidence, such as photographs, may be required for claims.
- Shipping fees are non-refundable unless the return is due to an error on our part.
- Sale or clearance items are final sale and cannot be returned or refunded.
- Returns for reasons other than defects or errors are subject to approval and may incur a restocking fee.
Product Navigation
- Browse souvenirs by category such as Elvis, John Wayne, Memphis, Nashville.
- Use the search bar to locate specific categories or products (e.g. Magnets, Keychains, Throws)
- Use the search bar to locate specific items by item # or description.
- Exclusive for wholesale customers and Reps--select Download Catalogs in the main menu to access Printable PDF's for each category.
Special Notes
- Some products require a minimum quantity to order, hence, if the first value shown is '3', then you cannot order less than '3'.
- Grouped products used to be priced per item and required you to order the correct multiple in quantity. These products now are sold by the group or "set", i.e., a box of 50 lighters is now ordered per box (quantity 1) instead of per item. Though the price per lighter might be 0.25, the product price will now show $12.50.