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Ordering Information

WE DO NOT ACCEPT ORDERS FROM AMAZON RETAILERS!

General Requirements

  • Provide a valid tax ID 
  • Create an account and provide your business details
  • Wholesale pricing will be visible only after account approval.
  • Our minimum order requirement is $200. 
  • Orders must be placed through the website.
  • Shipping is by UPS ground unless otherwise requested.
  • Terms for new accounts are MasterCard or Visa. Net 30 terms are available after first order with a credit check. 
    •  Please allow 1-2 weeks for approval.
  • Familiarize yourself with the return and refund policy for wholesale purchases.

Payments

  • Credit Cards (CC): We do not take your credit card information online at this time, but instead use an offline payment processor.
    • If you are a new customer, we will contact you to obtain your cc info.
    • If you are an existing customer, we can re-use the cc we have on file for you, or you can indicate that you want to use another card.
    • Your credit card will not be charged until we have received your order and the shipping cost has been determined. 
  • Terms (Net 30): Only customers that have been pre-approved to pay via the Terms option will have their orders processed.  Contact us to find out more.
  • Cash On Delivery (COD): Only customers that have been pre-approved to pay via the COD option will have their orders processed.  Contact us to find out more.

Refund and Return Policies

  • Any claims for defective or damaged products must be reported within 7 days of receipt.
  • Any discrepancies in order quantity or product issues must be reported within 7 days of receipt.
  • Supporting evidence, such as photographs, may be required for claims.
  • Shipping fees are non-refundable unless the return is due to an error on our part.
  • Sale or clearance items are final sale and cannot be returned or refunded.
  • Returns for reasons other than defects or errors are subject to approval and may incur a restocking fee.

Product Navigation

  • Browse souvenirs by category such as Elvis, John Wayne, Memphis, Nashville.
  • Use the search bar to locate specific categories or products (e.g. Magnets, Keychains, Throws)
  • Use the search bar to locate specific items by item # or description. 
  • Exclusive for wholesale customers and Reps--select Download Catalogs in the main menu to access Printable PDF's for each category. 

Special Notes

  • Some products require a minimum quantity to order, hence, if the first value shown is '3', then you cannot order less than '3'. 
  • Grouped products used to be priced per item and required you to order the correct multiple in quantity.  These products now are sold by the group or "set", i.e., a box of 50 lighters is now ordered per box (quantity 1) instead of per item.  Though the price per lighter might be 0.25, the product price will now show $12.50.